Atlantic Paper & Supply is one of southern New England's oldest
family-owned sources for industrial packaging & shipping, janitorial,
maintenance, and safety supplies. Based in Pawtucket, Rhode Island,
we have been the go-to resource for hundreds of business customers
since 1948. Our ongoing success is attributable to the fact that
we care about the same things you do'supplying you with quality
products quickly at the best price.
We have built our reputation on providing our customers with award-winning
personalized service, and take great pride in handling all business
transactions with honesty and integrity. No one is as friendly as
we are, call us once and we consider you a friend. But don't take
our word for it, read what our customers have to say about working
with us.
Because of our commitment to transparent business practices and
best-in-class service, we are proud to say we were named a 'Partner
of the Year' by the Rhode Island Manufacturers Association for our
dedication and commitment to serving our customers.
The Atlantic Ideals
Our ideals, or guiding principles, are used to manage Atlantic
Paper & Supply and to guide us in our decision making. These ideals
exemplify how we want the company to be viewed by employees, customers,
suppliers and the communities we operate in.
To pursue CONTINUOUS IMPROVEMENT in all areas of our business with
ENTHUSIASM and DEDICATION.
To serve employees, customers, and suppliers with UNQUESTIONABLE
INTEGRITY & RELIABILITY. To foster an atmosphere of COOPERATION,
TEAMWORK, MUTUAL RESPECT and FUN in the workplace.
To remember that PERSONAL CONNECTIONS remain our preferred way
to do business.
To find ways to say YES to employees, customers and suppliers.
To STRIVE to provide the BEST VALUE; the ultimate combination of
price, quality and service. It is every employee's job to make sure
this happens.
To identify and promote products and business practices that PROMOTE
ENVIRONMENTAL SUSTAINABILITY. To be a POSITIVE FORCE in our community.
David Spencer-Owner & CEO
How We Work: The Atlantic Advantage
The entire Atlantic Paper & Supply team is focused on one thing-making our customers� lives easier. Period. We call that commitment 'the Atlantic Advantage.� Here's how Atlantic Paper looks out for its valued customers:
Low Prices:
We work with our customers to make sure they are getting the best service at the best deal. If you find a better price anywhere else, we will work with you to meet or beat that number.
We�ll Stock Special Inventory Items For You:
Along with thousands of standard packaging, janitorial and safety supply items, Atlantic Paper will gladly stock items that are specific to your needs. Whether it's a custom sized shipping box, specialty tape, or custom printed item, we will help you save money and also reduce your inventory costs and product storage space with a Just-In-Time delivery program.
Automatic Price Reductions:
Atlantic Paper is the only local company that monitors market prices and voluntarily passes along the lower prices to customers when its own costs go down.
Unsurpassed Product Inventory:
Over 25,000 packaging, janitorial, safety, MRO, and office supply items are in stock for immediate availability and shipment.
Atlantic Service Guarantee:
If we make a mistake at any step along the way, from processing to shipping to billing your order, Atlantic Paper will automatically send you a $50 service credit for your inconvenience and a personal, signed letter of apology from our CEO.
Easy Online Ordering:
Order the products you need through our sister website at your convenience. View current pricing, order history, and more.
A Dedicated Atlantic Representative:
Customers work with a dedicated account representative as a single point of contact for any questions, any time.
Overnight Delivery:
96.5% of our orders are delivered next day via our own fleet of trucks.
Special Requests:
We work with our customers to get them exactly what they need. If they want a specific item they don't see in our arsenal, we will work with our vendors to get it for them in a timely fashion. We�ll even keep inventory for you if you can't take the entire order at one time.
Commitment to the Environment
At Atlantic Paper, we believe that we are stewards of our community.
Ideal number seven of eight of the Atlantic Ideals reads as follows:
To identify and promote products and business practices that PROMOTE
ENVIRONMENTAL SUSTAINABILITY.
Because of that, we routinely review our business practices to
reduce our environmental footprint by partnering with key public
and quasi-public agencies such as the US
Green Building Council (USGBC). When it comes to choosing suppliers
to partner with and products to offer, our sourcing specialists
look for a proven track record of caring for our environment. When
available, our products carry environmental certifications such
as the Forest
Stewardship Council (FSC), Ecologo,
and Greenseal.
Our owner and CEO, David Spencer, is a passionate environmentalist
who volunteers for conservation and environmental organizations,
is a member of the Appalachian Mountain Club, and has spoken about
environmentally preferable product choices to cleaning supply distributors
at the annual International
Sanitary Supply Association meeting.
If your company has similar interest in helping to protect and
preserve the environment, we�re happy to help you make the most
environmentally preferable product choices. Simply email David at
dspencer@atlanticpaper.com or phone his direct line at (401) 305-6650.
At Atlantic, we consistently strive to apply green practices and
source supplies in ways that reduce energy consumption and minimize
waste. We believe that's good business for both our clients and
the environment. The old adage of Reduce, Reuse, Recycle is still
the best approach to minimizing your carbon footprint.
We want to help you do your part for the planet as well, which
is why we offer a variety of environmentally-friendly products across
all product lines.
Hear From Our Customers
Many of our customers have been with us not for years, but
decades. There's a reason why.
It's one thing to read about our Atlantic Advantage. It's another
to hear directly from our customers why Atlantic Paper has been
their go-to supplier for years.
So we�ve put together a handful of testimonials. Want more? Get
in touch and we�ll connect you directly to an (honest) existing
customer.
In my capacity
as Controller and CFO for two different companies, I have worked
with Atlantic Paper & Supply for more than 20 years. It has been
my pleasure to work directly with the owner, David Spencer, for
all those years. As they say, leadership starts at the top and David
is a shining example of that.
When you work with David and his staff at Atlantic you immediately
get a sense that they truly care about the well being and overall
success of their customers. The �Atlantic Advantage� program is
something that is not offered by any other vendors I do business
with. Knowing that, whenever possible, Atlantic is going to pass
on cost savings to me, gives me piece of mind.
I also benefit a great deal from Atlantic's Managed Inventory
program. It saves my staff a lot of time and it ensures that I won't
run out of needed supplies, while keeping my inventory levels within
a desired range.
Without reservation, I would highly recommend doing business
with Atlantic Paper & Supply.
- Don L. -
I am glad to have the opportunity to express how much I appreciate having Atlantic Paper as my supplier of pretty much all of my building maintenance supplies and shipping supplies. I can't count the number of times that Atlantic has come through for us in a pinch. Too many times a custom box is required in bulk, and having a sales rep willing to run whatever we need out to us � and a skid if we need it to follow � delivered by their own trucks the next day is just one example of why I continue to choose Atlantic.
Being in the Atlantic Managed Inventory Program and having the flexibility to change my min/max on quantities means never actually having to order anything. I save so much time every week not needing to monitor my supplies, and that alone is one of the many benefits to doing business with Atlantic Paper.
With the saving of time being so apparent, it can be easy to overlook pricing. But not when you are as peppered as I am with other vendors or suppliers looking for business. I give them less than five minutes to tell me their pricing on just a few staple items that we use, all with our logo printed on them. The meeting then ends. In 10 years, no other supplier has been able to beat Atlantic's pricing, service, or the value it provides to our organization. Its customer service is exemplary and its proactive business practices and attitude sets Atlantic apart in the industry � one of the many reasons we enjoy and will continue to do business with Atlantic Paper.
- Brian Y. -
My relationship with Atlantic Paper and David Spencer goes back about 15 years. At that time I was working in the shipping department of a religious articles manufacturer. David helped us not only keep our prices and inventory under control, but also helped us design several custom cartons. His ideas and custom designs greatly reduced the damage and return of a fragile item. Now, as an Operations Manager, I work closely with David to keep our supply costs down. While prices always go up, Atlantic Paper is one of the few places that prices will also go down. Add that to the excellent customer service, delivery, and on-line ordering and you have a winner every time. I look forward to many more years of being an Atlantic Paper customer.
- Bernard H. -
I have had the pleasure of working with both David Spencer and Atlantic
Paper throughout my 20 years of procurement experience. Atlantic
is truly a valued supplier, as they continue to work with us to
help us reduce our operating expenses. They are eager to bring both
new ideas and products to our attention while continuing to reduce
our costs. We value the business relationship we have with Atlantic
and would encourage others to align themselves with such a valued
supplier. I am available anytime to share my positive experience
in dealing with Atlantic.
- Dan L. -